Provision of internet services

We cannot guarantee to provide and maintain the services continuously and without interruption and faults. We may also temporarily suspend availability of the services in order to upgrade, repair or maintain any aspects of the technological infrastructure of the services. We will use all reasonable endeavours to carry out such repair or maintenance work with minimum disruption to the services. We will use our reasonable endeavours to maintain and provide the services in accordance with these terms and conditions. However, you acknowledge that we are not and cannot be responsible for the networks or for the services not being transmitted correctly or without interruption and shall not be liable to you for any failure to provide and to transmit all or any part of the services or if you cannot access the services. We will not be held responsible for the content or functionality of other internet sites which may have links placed to them on this site.

Data Protection

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR).
What is our legal basis for processing your personal data?
Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data:
☐ Consent of the data subject
☐ Processing necessary for the performance of our contract of service

How long do we keep your personal data?

We will request that you provide us with a Driving Licence check code, that allows you to share your driving licence information with us, through the DVLA system.

This code allows us to access DVLA records of your driving licence, which enables us to view only.

This DVLA information will not be retained by us in the form of paper or computer files.

You are under no statutory or contractual requirement/ obligation to provide us with a check code.

However, failure to do so will mean that we cannot provide Driving Lessons.

Online Security

Your personal details are not stored on any part of our site. You recognise that the internet is accessible to anyone with the appropriate technical capability and as such it is impossible to protect totally against the abuse of the system by third parties, including the introduction of a virus onto the system. You acknowledge that it is your responsibility to satisfy yourself that your own information technology is protected against computer viruses.

Complaints

It is our aim to always provide a prompt and efficient service. If, for whatever reason, you are unhappy with our service and wish to make a complaint, please contact us via email info@procoachdrivingschool.co.uk

Copyright Notice

This website is protected by Copyright. All material on this website and any material sent to you by e-mail or any other form from this website (the “content”) or in any way relating to the website belongs to our licensors or us. All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Pro Coach Driving School. In accessing these web pages, you agree that you may only download the content for your own personal non-commercial use. You may retrieve and display content from this website on the Electronic Device on which you first accessed it or downloaded it, print a single copy of individual pages on paper and store such pages for caching purposes only, for your personal and non-commercial use alone. You may not do any of the following without prior written permission from Pro Coach Driving School: reproduce the content or modify or in any way commercially exploit any of the content; redistribute any or part of any of the content; remove the copyright or trade mark notice(s) from any copies of content made in accordance with these Terms; create a database in electronic or structured manual form by systematically downloading and storing all and any of the content. Any infringements of Pro Coach Driving School’s rights will result in appropriate legal action.

Further Information

Any further information may be requested from :

Pro Coach Driving School

Tel : 07500771127 Email : info@procoachdrivingschool.co.uk

English Law

These terms and conditions and the policies they relate to shall be governed by English Law. Your statutory rights are unaffected.

Privacy

Pro Coach Driving School is committed to protecting the privacy and confidentiality of information provided by its customers and upholding data protection principles.

Processing of data

Information we collect is used to verify that you meet the UK Driving Licence requirements. The information is not stored in paper or on computer files.

All data processing takes place in the UK, and is regulated under the Data Protection Act 2018.

Disclosure of information

We do not disclose any information provided by you to third parties, except as detailed below, unless we are required to by law or any court order.

Cookies

This website does not identify users of the site. However, the site does use cookies. The cookies are used by Google Analytics, a website analytics service which help us to view the number of people that visit our website and to analyse how they use it and which pages are more popular than others.  The cookie information is sent to and used by Google in the United States and may also be kept on their servers. Google uses this information to provide us with an overview of how our website visitors navigate around the site and how you have found us. Google may also transfer this data to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By continuing to use this website you are agreeing to the use of these cookies from Google Analytics.

Security

Where relevant, this web site and our computer systems have security measures in place with the aim of protecting the credit card information and personal details that you provide us.

Modifying and removing personal information

You may update any information you have given to us by either writing to the address below, sending an email to info@procoachdrivingschool.co.uk calling 0800 619 0093 . If at any time you would like your record and all personal information relating to you removed from our system, please send an e-mail to mailto:info@procoachdrivingschool.co.uk. You may be entitled to a copy of the information we hold about you under the provisions of the Data Protection Act 1998. To  request copies contact us at the address below. A fee is charged for providing such information.

Changes in the Data Protection and Privacy Statement

We will notify you of changes to this Data Protection and Privacy Statement by displaying them on this web page. If you have any questions about this statement or any part of our service, you may contact us by emailing info@procoachdrivingschool.co.uk or telephoning 07500 771127 .

Our trading address is:

11 Townsend Square Kings Hill West Malling Kent ME19 4HE